Privacy Policy

We collect information to provide and improve our services:

• Account Information: Name, email, phone number, company details
• Payment Information: Billing details, transaction history, payment methods
• Network Data: IP addresses, bandwidth usage, connection logs
• Customer Data: End-user information for ISP management
• Technical Data: Device information, browser type, operating system

We use collected information for:

• Providing and maintaining our services
• Processing payments and managing subscriptions
• Network monitoring and security
• Customer support and communication
• Service improvements and analytics
• Legal compliance and regulatory requirements

We implement comprehensive security measures:

• Encryption: All data is encrypted in transit and at rest using industry-standard protocols
• Access Control: Strict access controls and authentication mechanisms
• Network Security: Firewalls, intrusion detection, and regular security audits
• Data Backup: Regular backups with secure storage and disaster recovery
• Employee Training: Regular security awareness training for all staff

We comply with international data protection regulations:

• GDPR (EU): Full compliance with European data protection regulations
• CCPA (California): California Consumer Privacy Act compliance
• East African Regulations: Compliance with local data protection laws in Kenya, Tanzania, and Uganda
• Industry Standards: ISO 27001, SOC 2, and PCI DSS compliance